FAQ

ANY QUESTIONS ?

FREQUENTLY ASKED QUESTIONS

 

Q. What age does my party have to be?

 

Age is dependant on what activity you decide to do. Here are the details for each activity we offer:

  1. Zorb Soccer - AGE 8+
  2. Archery Extreme - AGE 11+
  3. Old School Sports Days - AGE 11+
  4. Goggle Soccer - AGE 8+
  5. Dodge Ball Mayhem - AGE 8+
  6. Pool Ball - AGE 6+

 

Q. Can I find my own venue?

 

Yes, if you don't want to use one of our partner venues then that's fine. We have been doing events on private grounds, club pitches and festival fields from the beginning. Even if you have another venue you'd like to use in one of our partner cities this is also fine!

 

Q. I haven't played before, is this ok and does it hurt?

 

It's fine if you haven't played before. Our Qualified Event Organisers will get you going in no time! You will be well informed of what to do and all the safety features! None of the events majorly hurt. You will be bumped around in the hustle and bustle but nothing you can't handle!

 

Q. I want more people, more time and for an event which isn't listed on the site, is this ok?

 

Yes! Whatever you need we will tailor make a package to suite you! Please Email, Phone or Contact Us via the Form and we will get things sorted!

 

Q. What do we wear and do on the day of our event?

 

Please wear sporting attire and trainers for all of the activities. Wrap up warm and bring anything you'd usually need whilst getting physical. Arrive 20 minutes before your event slot to make sure you get the most out of your time. Sorting of teams, filling in of forms and a briefing will take place before the action begins! So make sure you have your game face on!

 

Q. How do we book and what is the deposit?

 

We make it as easy as possible to book, through many payment methods. Internet Banking, Via Paypal and Over the Phone are all available. A £60 deposit is needed to secure your venue and activity slot. The remainder of the balance is due the day before your activity.

 

Q. We can't make our event, can we change or have a refund?

 

We do not offer a cash refund on cancelled events. You have the option to change it to a later date or receive a Credit Voucher, which will need to be used within 3 months of your original booking date. Changes and cancellations must be made 7 days before your event is to take place.

 

Active Extreme / For All Your Activity Needs / Midlands Number One / book@activeextreme.co.uk / 07873 599 264